RETURN AND REFUND POLICY

– **Returns**: If you are not satisfied with your purchase, you may return the item(s) within 7 days of receipt for a refund or exchange. The item(s) must be unused, in original packaging, and accompanied by proof of purchase.

– **Refunds**: Refunds will be processed back to the original payment method within 7 business days upon receipt and inspection of the returned item(s).

– **Exclusions**: Certain items, such as personalized or perishable goods, may not be eligible for return or refund unless they are faulty or damaged upon receipt.

– **Return Process**: To initiate a return, please contact our customer service team and provide details of your order and reason for return. We will guide you through the return process and provide instructions for returning the item(s).

– **Exceptions**: Please note that shipping costs are non-refundable, and you may be responsible for return shipping charges unless the return is due to our error or a defective product.

For further details on our policies, please refer to our full Terms and Conditions.

If you have any questions or concerns about our policies, please contact us at +971 55 575 1375

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